Microsoft Global Service Disruption: Customer Advisory
Microsoft is currently experiencing a global service disruption affecting Exchange Online/email and other Microsoft 365 services. Learn more in this article from RTE.
What this means for you
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You may be unable to send or receive email, access Microsoft 365 apps, or sign in to some services.
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This is not caused by your devices, network, or account settings, so there is no need to make changes on your end.
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Please avoid resetting passwords, MFA or reconfiguring accounts, as this will not resolve the issue and may create extra work later.
What we’re doing
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Our team is monitoring Microsoft’s service health reports and will provide further updates as they become available.
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Microsoft is actively working on a fix. We don’t have a confirmed resolution time yet.
How to get help
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Please check this page for updates before calling, as call wait times are longer than usual.
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If your issue is unrelated to the Microsoft outage, please call us at 0818 400003/051595200. Email is currently affected by the outage, so we advise phoning in or using our support portal at https://hcsirl.halopsa.com/portal for the fastest response.
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For additional information, you can also view the Microsoft Service Health status portal here: https://status.cloud.microsoft/