HCS Business Solutions have been awarded NSAI registration of Quality Management System ISO 9001:2015 for the provision of Managed IT Services, Supply, Installation and Support of ICT Equipment as well as Software Development.
Founded over 25 years ago, HCS Business Solutions is one of the longest running and most established IT Solutions & Software companies in Ireland. With headquarters in Waterford, an office in Citywest, Dublin and 31 employees, HCS Business Solutions works with SMEs across Ireland to help them work smarter with IT. HCS Business Solutions are Microsoft Gold Partners and recognised industry experts in Microsoft Technologies. We provide businesses with Outsourced & Managed IT Services, Software Development, IT Systems Upgrades, IT Security, Managed Telecoms and Microsoft Cloud Services. HCS Business Solutions specialise in delivering Microsoft Cloud Solutions, such as Office 365, SharePoint, Azure and Microsoft’s Unified Communications Solution, Skype For Business.
HCS Business Solutions works with many leading businesses in a variety of industries, such as; Hotels/Hospitality, Accountants, Solicitors, Manufacturing, Agriculture, Retail, Professional Services, Garages, Food and Pharmaceuticals.
HCS Business Solutions are proud to announce that we have been awarded ISO 9001:2015 certification, an internationally recognised standard that ensures our services meet the needs of our customers through an effective quality management system. The certificate covers the provision of key areas of the business; Managed IT Services, Supply, Installation and Support of ICT Equipment as well as Software Development.
HCS Business Solutions are ISO 9001:2015 Certified
Sean Hegarty, Director, said, “The decision to work towards ISO 9001:2015 accreditation demonstrates HCS’ commitment to providing high a quality and consistent service to our clients as well as our ongoing investment in technology, development, processes and procedures”. To become ISO 9001:2015 compliant, HCS underwent an evaluation process that included quality management system development, a management system documentation review, pre-audit, initial assessment, and clearance of non-conformances, all of which help to identify corrective actions that eliminate non-conformance to the quality management standard. Sean said “ The ISO 9001:2015 standard demanded total commitment from HCS’ Directors, Neil Phelan and Dan Hegarty as well as from the quality team. HCS’ successful certification is a testament to the positive engagement of staff at all levels, and demonstrates a clear desire to embrace the standard as a core pillar of our growth and customer focused strategies going forward”.
The benefits of ISO 9001:2015 go far beyond meeting customer requirements. Our quality management systems will help HCS to enhance the professionalism of the business’ operations and nurture a culture of exceeding expectations. This, in turn, helps with positive employee engagement because expectations and goals are clear, and they are shared jointly, as HCS and its employees move forward together growing the business.
A date has already been set in June 2019 for the audit of HCS’ Dublin office at Citywest as the company aims to complete ISO 9001:2015 certification for both operational centres.