Major Irish national producer and distributor of vegetables and fruit chooses Zultys.
The Keelings family story began in 1896 on a farm in the Donabate area of County Dublin. The current farm was established in 1926 and from the early
The Business Need
“Our 3Com NBX primary PBX had gone end of life and we needed to replace it with a system that incorporates all the new Unified Communications features and functionality on offer today,” said Tony O Connor, IT Manager for Keelings. “ Another important area for us was our fruit and veg contact centre. The call volume was increasing and we needed better call management and communications systems to be able to handle the increased traffic. I was conscious, however, that with big brand name phone systems came significant upfront and ongoing costs so I was prepared to carry out an in-depth analysis of the market to find the best solution for Keelings”.
The Solution – Zultys MX250
One of Zultys’ unique selling points is that its’ PBX systems comprise of just one device. These devices incorporate all functions of the system whereas big-name competitors use multiple servers and devices to achieve the same thing. The advantage of a single device is simple management and simple disaster recovery. Another unique selling point is
“The Zultys solution came in at a significantly less