We're Hiring! We're hiring an experienced Sales Admin! - HCS

We’re Hiring! We’re hiring an experienced Sales Admin!

We’re Hiring! We’re hiring an experienced Sales Admin!
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HCS Business Solutions are now looking for an Office Administrator to join our sales team. Based in Waterford this is a fantastic opportunity to work in a fast paced and rapidly growing company within the IT sector.

Responsibilities:

  • Receive and respond to customer telephone calls/e-mails and to ensure they are dealt with to the satisfaction of both the company and the customer
  • Process customer orders in an efficient and timely manner
  • Monitor and progress all orders, keeping the sales managers/sales executives informed of any delays or availability for early delivery
  • To interact with Customers and Suppliers to develop relationships and maintain brand loyalty by providing feedback and solutions on customer issues as they arise.
  • Dealing with Project Managers, Engineers and Customer queries, related to stock, delivery and pricing of orders and ensuring they are handled and resolved efficiently and accurately.
  • Raising and processing of Purchase Orders.
  • Provide admin support to the Sales Managers and Sales Exec’s.
  • Manage all customer renewals.
  • Manage all product and warranty returns.

Attributes:

  • The ability to work, communicate and deal with people at all levels, both inside and outside the business in a professional manner.
  • The job holder must be able to prioritise their own workload at all times, frequently reacting to unexpected variances in demand.
  • They must remain calm under pressure and have the ability to multi-task whilst remaining professional, this role involves supporting customer demands in a variety of ways.
  • Be proficient in working with Microsoft Office software, Word, Excel, Outlook
  • Have an understanding of accounts systems such as sales order processing and purchase order processing.
  • Have an understanding of IT systems, networks and related peripherals.
  • Previous experience in a similar role is desired.

Candidate Requirements:

  • Minimum Qualification: Level 6 (incl Higher Advanced Certificate & National Craft Certificate) OR Customer Service, Office Administration, Sales Administration
  • Desired Qualification: Diploma or Degree in IT related discipline.
  • Ability Skills: Administration, Computer Literacy, Sales/Marketing, Technical IT
  • Competency Skills: Flexibility, Teamwork, Time Management, Working on own Initiative

Send your CV and cover letter to hr@hcs.ie 

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