Covid-19 Archives - HCS
Helping Customers Evolve & Adapt with Covid Management Apps

Helping Customers Evolve & Adapt with Covid Management Apps

Covid19 has brought many changes and challenges to the business world including for ourselves in HCS. Many businesses have had to Evolve & Adapt to new challenges with innovation and creativity.

We have helped many of our customers to adapt to a remote working environment and we  continue to support them as the restrictions look set to continue. Our own repsonse to the crisis involved the development of 3 new apps that we are using internally to help protect our staff and follow the public health guidelines. As part of our ongoing support to customers we are offered these apps to their business FREE OF CHARGE. 

SWIPEIN

SWIPEIN is an app that we built using MS Power Platform that automates the contact gathering and health screening process for visitors to a premises.

The app can be accessed via a touchscreen (we have it mounted on the wall inside our main door) or on a desktop at any entry point. A visitor can input their contact details and answer 5 quick questions relating to their current health status. The app also notifies the staff member they are visiting  of  their arrival by email. See video.

ONLINE HEALTH ASSESMENT

ONLINE HEALTH ASSESMENT: We have also built an online form using MS Forms that can be emailed out prior to a person’s visit which they complete online. Click to view form.

HCS LEARN365

HCS LEARN365 is an online learning portal for staff using Microsoft 365. It has helpful tips, tricks and videos on using Microsoft Solutions like Teams, Outlook etc . It has a news section where you can share company news and also practical advice for working from home and being cyber security aware. LEARN365 gives staff quick access to the information they need to be more productive and more secure while remote. See video

 

HCS Learn

 

Why Choose Microsoft Teams Over Zoom

Why Choose Microsoft Teams Over Zoom

Due to the Covid-19 outbreak, employees must now work from home where possible. This has encouraged many businesses to overcome hurdles in relation to maintaining productivity and communication when employees are not in the office.

To enable communication among employees, many are using a Video Conferencing Solution to allow teams to meet regularly. Many are weighing up their options as to what solution works best for them, leaving many choosing between Microsoft Teams and Zoom?

Why Should Your Business Choose Microsoft Teams

Security

Historically, Zoom does not have a trustworthy track record when it comes to privacy issues. Zoom was originally created as a consumer product, which might be the reason they had a poor response to security issues among the business/corporate sector. Whereas, Teams has is developed for the corporate sector and therefore has security and compliance as part of its core offering.

There have been a number of security concerns in relation to Zoom, especially since it has grown in recent weeks. Until recently, a data-mining feature allowed participants to access LinkedIn profile data about other users, without permission.

Integrations

Integration is at the core of any corporate communications platform. It allows employees to work more productively and broadens the potential for the platform. When compared to Zoom, Microsoft Teams can operate with its integrated Office 365 apps and more than 70 Teams integrations.

Unified Communications

Communication excels when you enable Video Conferencing., Instant Messaging and Voice Calls. Enable these various communication channels by embracing Microsoft Teams. Allowing your team to utilise channels that work best for them. If there is no need for a face-to-face conversation an instant message can be jsut as productive, thus saving you team time!

Zoom is primarily a Video Conferencing tool and does not have the same capabilities as Microsoft Teams.

Pricing

In relation to pricing, the most beneficial aspect of Teams is access to the Office 365 suite.

Whereas Zoom has no additional tools in its paid version.

For more on Office 365 pricing and its benefits, contact our team today!

If working from home if your company’s ‘new normal’ then a feature-rich video conferencing solution is essential for maintaining communication with your team.

Book your FREE consultation below!

Cloud Computing When Working Remotely

Cloud Computing When Working Remotely

Due to Covid-19 many employees are finding themselves working from home. This being the new normal for them, it may be difficult for team members to maintain productivity. Although working from home may have some advantages including reduced commute time and the peace of being in your own space, at home workers may also feel they are lacking guidance, direction, social interaction and more.

Did you know an IT Solution can help you overcome these boundaries to productivity?

Cloud Phone Solutions

A Cloud Phone Solution allows your team members to access their desk phone from their computer using a SoftPhone feature or on the go using the Mobile App. A HCS Cloud Phone Solution not only allows your business to be contactable during a disaster but also boosts communication between departments while allowing your business to stop paying over-priced line rental.

 

Microsoft Teams

When working from home communication may suffer and employees may come to miss their usual daily social interactions.

Microsoft Teams allows your employees to connect and quickly message each other, or alternatively use the Teams Video Chat feature to hold a meeting with all the benefits of a Face-To-Face meeting.

Embrace Cloud Computing

Cloud Computing is an essential tool for remote teams. Using Microsoft Office 365 employees can access apps and documents anywhere from any device.

Bespoke SharePoint Solution can allow departments to collaborate simultaneously on documents. To learn more about how a Bespoke SharePoint Solution could benefit your business, contact our productivity experts today!

Want To Learn More?

As Microsoft Gold Parters HCS Business Solutions are recognised experts in providing businesses with unique IT solutions to allow teams to Work Smarter With IT!
Boost Collaboration When Working Remotely

Boost Collaboration When Working Remotely

It can be difficult for a business to create a productive, engaged environment when employees are working remotely.  Creating and maintaining a positive atmosphere can be a challenge as employees working remotely may face their own individual challenges throughout the workday, all of which can impact collaboration amongst teams. Below we have compiled a list of tips that a company can adopt to encourage communication and collaboration while working remotely.

1. Create A Collaborative Space

Creating a space where team members can effectively communicate and collaborate is greatly important for employees who are working from home. Microsoft Teams is an effective tool that many businesses who utilise Microsoft Office 365 have access too. Using Teams employees can create specific channels to host conversations amongst specific team members or dedicated to specific projects. But remember collaboration is boosted when employees get along with each other, so why not create a ‘just for fun’ channel where employees can share non-work related aspects of their workday. Not only does this boost collaboration but it also helps create a friendly atmosphere that positively benefits the company culture.

2. Create A Remote Collaboration Communication System

Communication is critical when operating a business. Without communication, collaboration cannot truly flourish. Poor communication can cause the failure of essential projects. To encourage collaboration, employees must be given the tools to communicate efficiently. These tools can involve:

Email: This can be used for more in-depth conversations with teams, that employees may need to refer back to.

Instant Messages: These are ideal for quick interactions and when asking urgent questions.

Video Chat: Although nothing can compare to a face-to-face meeting, a video conference allows team members to communicate with the benefits of a face-to-face meeting from anywhere.

Voice Over IP (VoIP): A VoIP solution is an ideal solution for employees who need to be able to access their office phone and mailbox when not in the office. Using a Cloud Phone Solution your team can use the Softphone feature and Mobile App.

3. Embrace Cloud Computing

Cloud Computing is an essential tool for remote teams. Using Microsoft Office 365 employees can access apps and documents anywhere from any device.

A Bespoke SharePoint Solution can allow departments to collaborate simultaneously on documents. To learn more about how a Bespoke SharePoint Solution could benefit your business, contact our productivity experts today!

Want To Learn More?

As Microsoft Gold Parters HCS Business Solutions are recognised experts in providing businesses with unique IT solutions to allow teams to Work Smarter With IT!
Efficiently Work From Home With Office 365

Efficiently Work From Home With Office 365

Employees across the world are suddenly finding themselves working from home due to the recent Covid-19 outbreak, leaving many businesses scrambling to maintain productivity and enable employees to work remotely.

Although many businesses use Microsoft Office 365 few are using it to its full potential. To help you, we have put together some tips and tricks on how to get the most from this suite of tools.

Keep In Touch With Teams

Teams is a key tool when working remotely. It is essentially a repository for all files and communications for a team working together. You can use it to create individual workspaces for each project or team, host audio or video meetings (people who don’t use Office 365 can still access these meetings using a special link), files can be shared and more.

Microsoft Teams is basically an all in one solution for managing and working with a remote team.

Access Apps Through The Cloud

The core of Office 365 is, of course, Word, Excel and PowerPoint. While working remotely employees can access essential files through the cloud. Allowing employees to edit documents together or provide comments and feedback. Excel and Powerpoint offer the same capabilities, allowing teams to streamline documents and reduce clutter in folders.

Outlook and Calendar

Outlook is most definitely the feature of Office 365 that almost all people would utilise throughout their workday. Using Outlook you can easily access and manage your emails.

The calendar feature allows you to organise virtual meetings at a time and date that suits everyone.

OneDrive

OneDrive is Microsoft’s cloud storage solution. This is an ideal solution when teams want to store and share large files back and forth.

Enable Your Team To Efficiently Work Remotely With Office 365

Although the above features are just a selection of the many apps that can be used to ensure productivity. HCS Business Solutions are Microsoft Gold Partners and recognised experts on implementing Microsoft Technologies within businesses.

Cybersecurity During Covid-19

Cybersecurity During Covid-19

It is expected that the Covid-19 outbreak will increase the amount of employees who are impacted by cyber threats. As businesses react to significant environmental challenges, hackers may use this opportunity to infiltrate systems and steal essential data.

It has been noted that in recent weeks Phishing Attempts have increased, with hundreds of Covid-19 themed emails being sent daily. These phishing emails may contain false bank information, links to false VPN or Video Conferencing software and more.

With this in mind, how can you protect your staff?

Three Ways To Manage Covid-19 Cybersecurity Risks

1. Ensure Your Team Can Work Remotely Securely

Covid-19 has forced businesses to embrace remote working. Due to this your business’ IT infrastructure and requirements may have evolved, because of this your business’ vulnerabilities may have changed.

During times of crisis such as this, businesses must:

  • Advise employees that cyberattacks are more likely to occur and their role in maintaining security.
  • Advising staff to only use company-approved solutions
  • Ensure remote access systems are fully patched and security configured
  • Review key security controls which may have been overlooked
  • Ensure employee training is up to date. Remote cybersecurity training is a fantastic resource  to ensure your team are aware of modern threats and how to manage them

2. Ensure Functionality of Critical Systems

As the Covid-19 outbreak develops, businesses need to be strategic and resilient. Ensure that your IT systems are managed and maintained and that your cybersecurity systems are monitored and updated where necessary.

3. Train Your Team

Cybersecurity threats are ever-evolving and your team should be updated on potential threats that they may encounter. Businesses should be prepared for loss of data through cyberattacks such as Phishing Attempts and Brute Force, but also through Human Error.

How can we help? Secure your data during the Covid-19 outbreak by contacting our Expert security Team today!