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Boosting Sales Excellence: Orlaith’s Experience with Co-Pilot

Hi, I’m Orlaith, and I’ve been an account manager at HCS for nearly 10 years. My main focus is keeping our customers happy and driving growth within the company.

Here’s how I’ve been using Microsoft Copilot:

  • Drafting Emails in Outlook: Copilot has helped me simplify technical jargon in emails, making it easier for me to explain solutions to my clients.
  • Summarizing Email Threads in Outlook: Copilot can quickly shorten lengthy email chains for me, this helps keep me up to speed and quicken up my responses.
  • Creating Social Media Posts in Co Pilot Chat: I’ve used Copilot to generate Twitter and LinkedIn posts from our HCS blog content, saving me time and effort.
  • Drafting and Customizing Sales Proposals in Word: Copilot helps me generate professional, personalized proposals for customers and prospects, saving me time and ensuring consistency in my sales.
  • Creating Presentations and Sales Decks in PowerPoint: Ive used Co Pilot to create PDF presentations that I can customize, saving me heaps of time and delivering powerful presentations.
  • Scheduling Meetings and Setting Reminders: I use Co Pilot to arrange my meetings and reminds me of follow-ups, keeping me on track and ensuring I never miss important appointments or deadlines.

Using Co-Pilot has been a game-changer in my role at HCS. It has streamlined my daily tasks, boosted my productivity, and allowed me to focus more on what truly matters—building relationships with our clients and driving growth. I can confidently say that it has enhanced not just my efficiency but also the quality of my work. 

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