Daryl Daniels, Author at HCS
We’re Hiring: Technical Team Lead

We’re Hiring: Technical Team Lead

HCS are seeking a Technical Team Lead to join our growing team at our Citywest offices in Dublin. This senior role and will encompass leading a small technical team, managing customers sites, overseeing project work and technical pre-sales consulting. You will join a close-knit team of dedicated ICT professionals and forge a career with HCS at an opportune time in the Company’s growth cycle.

Key Responsibilities:

  • Lead a small team of Desk Side and remote Support Engineers.
  • Be technical account manager for customers sites.
  • Work with team to problem solve outstanding issues .
  • Provide support, mentoring and training to the team.
  • Respond quickly and efficiently to queries and problems from clients.
  • Take responsibility for delivery of IT projects.
  • Work with the sales team in a technical presale’s capacity.

 

What you will need:

  • 3 to 5 years’ experience working in ICT as a senior technical role
  • Expert knowledge of Microsoft Windows Server & Desktop Operating Systems
  • Expert knowledge Microsoft Office 365 Administration & Security.
  • Experienced in troubleshooting networking, firewalls, routers.
  • Knowledge of Infrastructure Virtualisation e.g. Hyper-V, VMWare and MS Azure.
  • Knowledge of on-premise & cloud hosted VOIP systems desirable but not essential.
  • Excellent problem-solving skills.
  • Excellent communication, time management and customer service skills.
  • Evidence of supervisory capability or willingness to develop these skills.
  • Candidates should have a third level IT qualification and/or recognised professional IT qualifications.
  • Full clean driving licence.

 

Remuneration:

A competitive financial package, dependent on experience and qualifications, is on offer and will include the following;

  • Bonus
  • Employer Pension Contribution
  • Educational assistance
  • Medical expenses scheme
  • Employee welfare package

Applications are in strict confidence. HCS emphasizes, that as an organisation, we will not forward your CV or any other personal details to any 3rd parties without your full prior approval.

To apply email your CV & Cover Letter to hr@hcs.ie

Cybersecurity Risks To Be Aware Of In 2020

Cybersecurity Risks To Be Aware Of In 2020

2019 has seen cybersecurity awareness increase, primarily due to increased threats and updates. Although the majority of businesses are now more aware of the importance of cybersecurity, most are struggling to implement appropriate protocols internally. However, in 2020, cybersecurity will continue to be an important aspect for businesses worldwide. Data breaches, automation and integration will all impact cybersecurity within 2020.

As 2019 was a time of growth for cybersecurity awareness, 2020 is expected to continue this trend.

Data Breaches Are A Major Cyberthreat

Data breaches are expected to continue to be the most common cybersecurity risk in 2020, with data being set to remain as a valuable commodity for hackers and cybercriminals around the world.

In recent times, legislation, such as GDPR has helped put Data Security to the forefront of cybersecurity concerns, however, businesses must think about the other various risks that a data breach can present to a business and not just legislative issues.

Cloud Security

Throughout 2020 it is expected that businesses will continue to migrate their processes, infrastructure and data to the cloud. Because of this, protecting data and critical infrastructure requires a proactive approach from Managed Security Partners.

Due to the popularity of the cloud, cybercriminals will continue to create sophisticated threats with the aim of infiltrating your business’ cloud systems. If your cloud is not secured properly, this could lead to major data breaches.

Growing Awareness Of Data Back-Ups

Digital Transformation is an ongoing trend within businesses and has raised awareness of cybersecurity issues. This affects businesses of all sizes, from SMBs to Enterprises.

Businesses have realised that cybersecurity and backing up data is not a luxury but an essential aspect of any business.

Mobility Can Hamper Cybersecurity

With the rise of cloud computing, mobile use for work purposes has also increased, with many employees accessing data and documents through devices such as mobile phones and tablets.

Due to this, 2020 is expected to see an increase in data breaches through mobile devices. Every device that is used to access company systems is another endpoint to secure to ensure vulnerability is minimised.

Phishing Attacks

Phishing Attacks are set to remain as a common cyber threat, as it is seen by cybercriminals is an effective method of obtaining user credentials, distributing malware, cryptojacking, stealing money, etc with ease.

The most effective way to counteract Phishing Attacks is to train your team to recognise these attempts. In 2020, cybersecurity training should be a key aspect of your cybersecurity strategy.

Now is the time to begin your cybersecurity strategy for 2020! To learn more, contact our team today!

Why Your Business Should Move From Excel To Power BI

Why Your Business Should Move From Excel To Power BI

Traditionally, Microsoft Excel has been the general reporting tool for businesses around the world. However, Power BI offers incredible insights and reporting features for businesses. PowerBI allows businesses to quickly and easily create visualisations, statistical functions & calculations across numerous datasets, this allows you to easily understand business data and to make strategic decisions with confidence.

Easily Understand Data & Recognise Trends

Uncovering and analysing trends has become incredibly easy with Power BI. Using Power BI it takes seconds to view large amounts of data. By viewing data in various dimensions and categories, such as data/time dimensions you can easily under trends and data.

Unique Security Features

Power BI allows you to add Row Level Security (RLS) to datasets, something that was once complicated to do in Excel can now be easily done for various groups, with no coding knowledge required.

A common example of RLS is ensuring that only employees within particular locations can see data, or these employees can only see data relevant to them.

Adding these filters can be easily done and eliminates the risk of an unauthorised team member accessing sensitive data from an Excel file.

Help Your Team Understand Business Data With Attractive Visualisations

Using Power BI you can create rich, interactive data visualisations that allow your team to easily understand complex data. These visualisations also empower your team to discover their own insights, with little knowledge required.

Cloud Service Integration

Power BI was created to integrate with other Microsoft tools, such as Excel files, SharePoint docs or SQL databases. However, Power BI is not limited to these. As Power BI is a cloud-based service, it can extract data from various other sources, such as Salesforce, SAP, Google Analytics, MailChimp and much more! Through accessing a wider range of data, you can better leverage insights and improve operational processes involving sharing data.

Data Is Centralised

Using Power BI analysing data has never been so easy as you can view all sources of data in one dashboard! Power BI can help you manage and maintain insights while making it easy to compare datasets, apply analytics or chart and visualise reports. As data modelling is the primary service of Power BI, you do not have to model data in native systems prior to use, all your team has to do is extract data from its source (cloud, on-prem or a hybrid system).

Learn more about how Power BI can benefit your business!

Windows 7 End of Support is Approaching – Here’s Why You Need To Upgrade

Windows 7 End of Support is Approaching – Here’s Why You Need To Upgrade

Over the past few months, we have discussed that support for Windows 7 will end on January 14th, 2020. This means that now is the time to upgrade your business’ Operating Systems to Windows 10. What will happen when support ends? Is it easy to upgrade? We’re sure you have these many more questions!

What is happening to Windows 7?

All good things come to an end, and technology is no exception. Windows 7 began in 2009 and now, after over a decade of service, it will reach its End of Support.

From January 14th, 2020, Microsoft will no longer provide Windows 7 devices with support, security patches and regular updates. This means that even though your team will still be able to use Windows 7, it doesn’t mean they should, as they will be more vulnerable to security breaches.

Should I Upgrade My Devices?

After the January 14th, 2020 deadline, your Windows 7 devices will still work, however, you will essentially be using these devices on borrowed time as they have a non-supported Operating System.

Commonly used software (including Windows products) may no longer work and Microsoft’s support team will not be able to fix these issues, if and when they occur. Outdated software and hardware don’t last forever and over time the risk of a breach or failure increases as time goes on. Now might be the best time to upgrade your machines to Windows 10, to avoid these pitfalls.

How Do I Upgrade?

The first step is finding out how many devices in your business need to be upgraded. Get in touch with our team and we will advise you on your current operating systems and how best to proceed!

Windows 10 is the final update from Microsoft and once you upgrade to it, your business will be issued regular updates, basically, we may never see a Windows 11!

Upgrading to Windows 10 gives you access to security patches and updates, that will ensure your data remains secure against cyberthreats.

Avoid potential breaches and maintain your cybersecurity by upgrading to Windows 10!

For more, contact our team or email enquiries@hcs.ie!

Businesses Warned To Be Vigilant As Invoice Scam Costs Business €200k

Businesses Warned To Be Vigilant As Invoice Scam Costs Business €200k

Gardaí are warning the business community of invoice redirect fraud and CEO fraud following an increase in these cybercrimes.

Cybercriminals have succeeded in defrauding companies of large sums of money. It is reported that one company lost over 200,000 and another lost almost 500,000, while many individuals and other businesses have lost smaller sums of money.

These types of cybercrimes consist of criminals sending emails to businesses or individuals purporting to be one of their legitimate suppliers.

Emails such as these, generally contain a request to change the bank account details that the business has stored for a legitimate supplier to an account that these cybercriminals have created.

Requests don’t have to come in the form of an email either, they can come by way of a phone call or letter. Due to this, Gardaí are recommending that businesses take caution in relation to these requests.

The goal of these cybercriminals is that when the legitimate supplier sends an invoice to your business seeking payment, the victim business acts on the new banking instructions, which sends payment to the criminal’s bank account where the funds are then transferred or withdrawn.

Most of the time, the victim business does not know it is a victim, until a time in the future when the legitimate supplier sends a reminder for payment.

CEO fraud is another cybercrime that Gardaí are warning businesses about. This crime takes place when an email appearing to be from the CEO or a senior member of staff is sent to a business’ finance team, requesting they pay a supplier or third party.

Gardaí have issued the following statement:

“Trust no email full stop. Incoming and outgoing mails can be blocked or redirected without you being aware. Assume all emails incoming and outgoing in your company are always being read by fraudsters for extended periods of time and that those responsible for payments within your company are a special target for hackers and their email history is being monitored. 
Check all incoming email addresses – that they are correct and coming from a trusted source. It’s important also to check other emails addresses copied on the mail chain, in order to check that they are also genuine. The hackers, by blocking others on the mail chain, isolate the individual making the payment, thus removing any other stakeholder from questioning the payment process. Simple changes such as swapping, adding or deleting letters in a mail address are commonly used to fool you into thinking it’s coming from a genuine source.”

A telltale sign of this cybercrime is a payment change request. Businesses should be especially vigilant when they are requested to change bank payment details. For example, amounts to be paid, account number, name of the bank, etc.

It is advised that employees call suppliers/vendors to confirm the change request before acting upon it.

Detective Chief Superintendent Pat Lordan, from the Garda National Economic Crime Bureau, said: “Victims of invoice redirect fraud range from very small businesses to large companies and the consequences of falling for a scam of this nature can be catastrophic and result in the closure of businesses and redundancies.’

He continued, “If you are not sure, pick up the phone and speak to someone in the invoicing company”.

Is your business protected against modern cybercrime? Learn more about how HCS Business Solutions can help you protect your business by contacting our team!