Daryl Daniels, Author at HCS
Is It Time To Upgrade Your IT Systems?

Is It Time To Upgrade Your IT Systems?

Many SMBs are aware of the importance and benefits of technology. However, in recent years, technology has become a key element in the strategies of many businesses allowing them to grow and expand at a rate that would not have been possible without the power of IT. However, although IT is an essential aspect of a business, it must be maintained and the primary part of maintaining IT systems is upgrading them when required.

Although businesses understand the strategic benefits of IT many businesses may delay or postpone essential upgrades, which in turn may affect business continuity and the efficiency of many processes.

Why should businesses upgrade their IT systems?

Increased Productivity

Productivity can be greatly affected by outdated IT systems. Faster hard drives, processors and possibly migrating your business to cloud computing can all benefit your team’s productivity. Allowing them to work smarter with IT, while reaching targets and KPIs.


Recent advancements in technology allow businesses to work with increased efficiency. Cloud computing is a prime example of how technology can allow team members to work more efficiently by accessing data from any location and device. This enables employees to work remotely and to increase their efficiency within their department.

Secured Data

Because outdated systems may not be as secure as their modern counterparts, it is essential to maintain up to date IT systems to ensure your business’ sensitive data remains secure from potential cyber threats. Many businesses who utilise Windows 7 are now beginning the process of upgrading to Windows 10 before the Windows 7 End of Support deadline on January 14, 2020. After this deadline passes, Microsoft will no longer support Windows 7 devices, nor will it provide security patches or updates. This will leave Windows 7 devices vulnerable to cyber threats.

Streamlined Training

Older systems often have dated interfaces and can be difficult to navigate. Although team members who have worked in your business for many years may utilise these systems with ease, it may be difficult for new team members to be trained on these. Modern IT systems have updated interfaces which allows team members to learn how to use these IT systems appropriately with ease. Streamlined training can also assist your business in becoming more secure against modern cyber threats.

Employee Morale

Outdated software can be a source of continuous frustration for team members, this may hinder their role and cause unnecessary delays. This can leave employees disgruntled, which could affect their motivation and overall happiness in their role.

Learn more about upgrading your IT systems and start your upgrade journeywith our team of experts!

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How A Cloud Telecom Solution Can Assist Your Business’ Growth Strategy

How A Cloud Telecom Solution Can Assist Your Business’ Growth Strategy

As businesses continuously grow and evolve the ability to scale up or down becomes a necessity. Adding new employees is a prime example of a business that wishes to adapt its phone system to accommodate the need for more users.

Traditionally, this is more difficult to achieve with an on-premises telecom solution due to setup and maintenance costs. A cloud-based phone solution can enable businesses to manage communication services in a less costly and more streamlined approach.

Although many businesses are aware of cloud telecoms solutions, what are the strategic benefits of these systems?

Mobility & Ease Of Use

The modern workplace has become increasingly more mobile in recent years and many employees need to be able to operate from a variety of locations.

With a cloud-based phone system employees have access to features to log in from anywhere, allowing them to be reached while out of the office.


As businesses grow, so does the need to hire new team members and open new offices, etc. A communications system that can scale up or down is, therefore, an essential requirement for all businesses.

With a cloud-based phone system a business can add as many extensions as needed to accommodate their business activities and goals.

Business Continuity

Working with a cloud-based phone system allows businesses to remain connected to their customers no matter the environment. A cloud-based system is unlikely to be affected by external factors such as severe weather or other issues that may keep employees from getting to the office.

Control Over Means of Communication

A cloud-based phone system gives the business complete control. Businesses can choose which features they need and which ones they don’t need, which allows businesses to benefit from required features, without having to navigate features that are not needed.

Contact our expert team to learn more about Cloud Telecom Solutions!

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Why Businesses Today Are Choosing Managed IT Services

Why Businesses Today Are Choosing Managed IT Services

Managed IT Services have become a very popular choice for many small to medium sized businesses in recent years. Many business owners utilise Managed IT Services for its many benefits such as:

  • Improved IT efficiencies
  • Enhanced security and compliance
  • Proactive maintenance
  • Positive return on investment
  • Allows internal IT staff to collaborate on strategic projects
  • And many more

Lets take a more detiled look at why many businesses choose Managed IT Services

Increased Efficiencies

This is probably the main reason that companies choose to partner with a managed service provider. Often businesses notice that IT staff members are overworked or employees lack the knowledge and skills to handle certain tasks to successfully manage a business’ IT department.

In these situations, businesses cannot deny the benefits of Managed IT Services. Businesses should understand that partnering with a Managed IT Service Provider is a collaborative relationship and should be a collaborative arrangement between internal partners and your Managed IT Service Provider.

The goal of Managed IT Services is to enhance and improve a business’ IT capabilities and allow internal teams to focus on the strategic goals of the business. Managed IT Services, ensures your business has access to the most up to date business-grade solutions that will assist in maximising your business processes.

Enhanced Security and Compliance

There are a variety of options available to businesses who wish to store and transmit data, including tablets, operating systems, servers, smartphones, laptops and more. As data is stored and transmitted on these devices, it means that security is critical.

With businesses constantly worried that they will fall victim to a data breach or modern cyber threat, a Managed IT Service Provider will ensure your business is aware of risks and ensure that if data and compliance practices are compromised, how to respond effectively.

Proactive Maintenance

A proactive approach is essential in Managed IT Services as many business owners lack the knowledge and time to continuously focus on their IT infrastructure. By partnering with a Managed IT Services Provider your business is afforded the luxury of round the clock coverage and support 24/7, 365 days of the year.

Allow Internal Teams To Focus On Strategic Goals

When a business chooses its Managed IT Services Partner it allows internal IT team members to focus their energy and talents on projects and tasks that they are better suited to handle.

This not only increases productivity but allows team members to appropriately focus on essential strategic planning.

This not only maximises the business’ IT budget but also allows your business to gain the most from its investment.

To learn more about Managed IT Services contact our team!

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How Digital Transformation Can Improve Your Business

How Digital Transformation Can Improve Your Business

Digital tools and processes are a necessity in modern businesses. Traditional businesses may have slowly adopted digital technology, however, in recent years technology has been an essential part of business activities.

Almost everybody has access to the internet, either through a computer or more likely through their mobile phone. This includes businesses of all sizes and industries.

Digital tools and solutions allow companies to innovate and create new processes to become more efficient.

Digital Transformation may often be disruptive within a business but can also create new opportunities. Before utilising digital transformation within your business, you must understand what it is.

What is Digital Transformation?

Digital transformation offers solutions to traditional problems your business may experience. It allows you to become more innovative and go beyond the restraints of traditional methods.

Digital transformation can have a holistic impact on your business and operations. This also includes your employees, culture, skills and work capacity. It also involves your business’ workflows, tasks and methods. Digital transformation may also change the physical environment of your business, including the geography, equipment and technology used.

The influence of digital transformation will impact and shape your strategic direction, budget and your business agility.

Opportunities & Challenges

Digital transformation can create many potential opportunities for business, however, it can also present new challenges.

One of the main challenges that businesses need to be aware of is that they need to be agile with competitors who may seek to utilise the same advantages as your business.

Almost every industry has experienced some form of digital transformation, from hospitality, e-commerce, agriculture and healthcare. Yet, not all businesses have an effective digital transformation plan in place.

How Will Digital Transformation Add Efficiencies?

Time Management

Between managing emails and searching for information online or through their company’s intranet, many employees spend a large amount of their workday trying to stay organised. Through allowing your team to manage their time better with digital transformation and tools such as automatically organised in-boxes and organised internal information, etc. Your team could save large amounts of time and repurpose that time on more productive tasks that are closely aligned to your business’ strategic goals.

Digital features such as instant messaging can streamline communication with ease.

Customer Experience & Engagement

An essential part of any business is knowing and understanding your customers and having a direct line of communications open with them. Digital transformation can solve many of these problems by creating a streamlined channel for consumer communication and engagement. This, in turn, can increase sales.

Better Employees

Digital transformation doesn’t just improve your business’ internal systems, it also helps your team become more focused and engaged with your strategic goals. Although digital transformation is not the only way to engage your team, it does help to improve productivity. Through digital transformation employees can work better, communicate easier and boost productivity.

Want to begin your Digital Transformation journey? Contact our expert team today!

3 + 1 =

We’re Hiring A .Net Developer!

We’re Hiring A .Net Developer!

HCS Business Solutions is a leading technology business solutions provider with a proven track record in the provision of Managed IT Services and Solutions to the SMB market.

Based in Waterford and Dublin, HCS Software Division is a team of software developers who specialise in delivering custom applications on behalf of a number of national and multinational customers. We place a strong emphasis on cloud and mobility and therefore work with the latest in Microsoft technologies to deliver our vision of producing quality software that delivers for our customers. HCS uses the Microsoft development stack of Office 365, Microsoft SharePoint Online, Azure, .NET and SQL.

HCS Business Solutions is looking for a .NET Developer based in our Waterford office to add to our software team.

Scope of Role/Responsibilities

  • Primary responsibility for the support and continuing development of existing applications developed for our clients.
  • Design, development and deployment of software upgrades as required by our clients.
  • Ability to liaise with clients during the development life cycle.


  • At least 1 year’s design and development experience using Microsoft based tools & frameworks such as: C#, ASP.NET, ASP.NET MVC.
  • Experience of React, Angular JS, JavaScript, HTML5 and Azure/MS SQL Server is essential.
  • Experience of using SharePoint development frameworks and Telerik reports designer is a distinct advantage.
  • Excellent written/verbal skills.
  • Excellent communication and interpersonal skills.
  • Understanding and experience of Agile based development methodologies.


Relevant third level qualification in IT.

To apply email your CV and Cover Letter to hr@hcs.ie


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