Investing in the Future – Planning for Uncertainity

Investing in the Future – Planning for Uncertainity

Every year technological innovation seems to appear at speed but the Covid pandemic accelerated adoption of technology at a pace never seen before. Necessity is the mother of invention and this year more than ever businesses were forced to make rapid changes to their operating models.

Many discovered their IT wasn’t up to the job and as we face into more disruption many businesses are still not capitalising on the benefits that technology can deliver.

Now is the time to take stock. As evidenced in the pandemic change can happen suddenly. Businesses need to have the agility to act fast and not just maintain operations but improve them increasing productivity and efficiency.

What to Expect in 2021

Remote WorkingRemote working

It has been well documented that remote working will remain a staple of the business world into 2021 and beyond. Thankfully the right technology in place fully enables employees to be as productive from home as in the office. Modern communication tools such as video conferencing, instant messaging and cloud based solutions and apps like Microsoft 365 allow staff to collaborate in realtime, safely access and share files and documents and service customers effectively while situated offsite.

Digital Telecomms

Hosted Telephony and VOIP is transforming the way companies communicate. Regardless of the physical location of your employees with hosted telephone solutions you can deliver cost efficient communications from the cloud. VOIP allows businesses to quickly react to change while maintaining best-in-class communication capability servicing customers quickly and effectively.

Enhanced Productivity

Microsoft power platform

With Microsoft 365, OneDrive Cloud Storage and office apps your staff can be more productive now than ever before from anywhere. Microsoft’s Enhanced Productivity Suite (Power Automate, Power BI and Power Apps) boosts productivity further making outdated processes automated! Build time-saving workflows with seamless integration to automate mundane tasks. Inbuilt AI increases efficiencies and gives staff more time to focus on core objectives. Power BI can unlock valuable insights to business drivers and enable more informed strategic decision making. Power Apps allow you to build problem solving apps quickly and easily to automate processes across the business. It is expected in 2021 that the use of productivity tools will drive business transformation to create the digital workplace.

Stringent Cyber Security

There will be huge impacts on security in the coming year as the move to working from home continues. Identity and multi factor authentication (MFA) will take centre stage as more and more devices access networks and more processes move to online. The increased use of cloud will leave holes and vulnerabilities that could be exploited. Comprehensive security measures will be needed to protect against cyber-attacks and Advanced Persistent Threats (ATP) that are expected to continue to rise in 2021.

In Conclusion

Uncertainty is the only certainty as 2021 brings an ongoing pandemic, Brexit and a new USA Administration. The smart businesses will Evolve & Adapt to a new world order early and this will allow them competitive edge. Technology and the clever application of it is the bedrock that will enable businesses to adapt and move forward successfully. In a world that is changing customer needs are also rapidly changing and budgets are under pressure. Optimising technology to deliver efficiency, adaptability, productivity all cost effectively will secure your business throughout some of the most challenging years that we have ever seen and beyond.

Get in touch with us

Contact us today and we will help you construct and realise your vision into the new year and secure your business for the future.


HCS awarded SME Security Partner of the Year

HCS awarded SME Security Partner of the Year

We were delighted to receive the SME PARTNER OF THE YEAR AWARD for Security from Exertis Ireland and Fortinet Ireland. It has been a challenging year in many ways and to have the hard work of the HSC team recognised by our partners is much appreciated. We have worked closely with Exertis and Fortinet on several Security projects this year. We look forward to more in 2021 and to hopefully celebrating our joint success together in person.

Thanks again to all the team at HCS, EXERTIS and FORTINET. Below is Dan Hegarty, Director accepting the award.

Webinar: Fortinet Security Fabric Managing Risk and Reducing Complexity

Webinar: Fortinet Security Fabric Managing Risk and Reducing Complexity

Organisations are rapidly adopting digital innovation (DI) initiatives which often involve moving applications and workflows to the cloud, deploying Internet-of-Things (IoT) devices on the corporate network, and expanding the organisation’s footprint to new branch locations. More recently the move to a remote and distributed workforce has meant some organisations have had to rapidly adapt their infrastructure.

With an evolving infrastructure  comes security risks. Organisations must cope with growing attack surfaces, advanced threats, increased infrastructure complexity, and an expanding regulatory landscape.

On Wednesday Nov 18th at 12pm we will be hosting a webinar with our partner Fortinet who are the world’s leading IT provider of Enterprise Security Solutions. In this webinar we will explore how The Fortinet Security Fabric enables desired DI outcomes while effectively managing risks and minimising complexities.

Last few places available. Book a seat here

Fortinet Security Solutions

Move to the Cloud for Long Term Success | Benefits of Cloud Services

Move to the Cloud for Long Term Success | Benefits of Cloud Services

Six months into the global pandemic and businesses in Ireland are showing no signs of returning to the office. Remote working looks set to stay for some time and in fact it could herald the beginning of a new approach to doing business.

Whilst remote working has been a growing trend since circa 2017, prior to the Covid-19 crisis only 14% of the Irish workforce worked remotely. The pandemic has forced thousands of businesses to shift to a remote working model en masse and many of them were not and are still not properly equipped with the right IT to enable staff to work productively and securely from home.

Businesses that had already invested in Cloud services before Covid hit were in a strong position to move to a distributed working model. Those that hadn’t made do with 3rd party cloud apps as a short term fix. But as time goes on they are realising that these are not enough to keep their staff productive and their business competitive.  Investing in the cloud will not only be of benefit now but in the long term by improving agility, accelerating innovation and lowering IT costs.


Everyone has heard of ‘the cloud’. Some businesses may already have some IT services in the cloud. But many are still grappling with what exactly the cloud entails. So here it is made simple.

Cloud Computing is defined as the delivery of services and applications through the Internet. Before the emergence of cloud computing all files and software apps had to be stored in the same physical location as the computers that were accessing them – in most cases on a server in the office! Cloud services enable users to access a network, files and software from anywhere because they are stored in a virtual environment and not on a physical server.


Cloud Computing has a host of benefits for businesses small and large. It is not the reserve of the larger businesses. It is flexible and scalable allowing small to medium businesses to use what they need making it a more cost-efficient method of managing IT.

Here are the main high-level benefits:

  1. Security – With cloud computing you avail of enterprise level security no matter what size your business is. Your data and systems are stored in an enterprise data center which are protected with the latest security solutions.
  2. Flexibility – Your workforce can access what they need when they need it from wherever they are. This not only facilitates home workers but those on the move, travelling, out on site, visiting customers, having meetings with prospects etc..
  3. RecoveryCloud backup delivers reliable business continuity in times of failure due to breaches or events (like fire or flood). You can quickly restore what’s needed to keep your business operational.


The pandemic may eventually be no longer with us but remote working looks set to stay. Research is showing that most workers want to remain working remotely after Covid. Many big names are leading the charge in making changes to their working style. Indeed has announced hybrid working policies and Google pulled out of new office talks in Dublin City Centre.

Any investment in Cloud now is not only a short-term fix just to get through the pandemic. It will deliver longer-term benefits that will transform your business making it more agile, more secure and more cost efficient. Your staff will be more productive from anywhere, your IT costs will be reduced and you will be able to serve your customers better.


Cloud providers such as Azure, AWS and Google offer self service tools to help migrate your data and systems to cloud. However we recommend engaging with an experienced cloud migration company who will firstly help determine which cloud solution is right for your business and deliver a bespoke service that will handle the migration while minimising disruption and downtime.

We have helped many businesses of differing sizes move to the cloud. We don’t operate a ‘lift and shift’ strategy, we consider your objectives for moving to the cloud and how you want to do business once the migration is complete. We then deliver a detailed cloud migration strategy and plan that works to your budget and timescales.

cloud technology

Book a free Move to the Cloud Assessment for your business.

Helping Customers Evolve & Adapt with Covid Management Apps

Helping Customers Evolve & Adapt with Covid Management Apps

Covid19 has brought many changes and challenges to the business world including for ourselves in HCS. Many businesses have had to Evolve & Adapt to new challenges with innovation and creativity.

We have helped many of our customers to adapt to a remote working environment and we  continue to support them as the restrictions look set to continue. Our own repsonse to the crisis involved the development of 3 new apps that we are using internally to help protect our staff and follow the public health guidelines. As part of our ongoing support to customers we offered these apps to their business FREE OF CHARGE.


SWIPEIN is an app that we built using MS Power Platform that automates the contact gathering and health screening process for visitors to a premises.

The app can be accessed via a touchscreen (we have it mounted on the wall inside our main door) or on a desktop at any entry point. A visitor can input their contact details and answer 5 quick questions relating to their current health status. The app also notifies the staff member they are visiting  of  their arrival by email. See video.


ONLINE HEALTH ASSESMENT: We have also built an online form using MS Forms that can be emailed out prior to a person’s visit which they complete online. Click to view form.


HCS LEARN365 is an online learning portal for staff using Microsoft 365. It has helpful tips, tricks and videos on using Microsoft Solutions like Teams, Outlook etc . It has a news section where you can share company news and also practical advice for working from home and being cyber security aware. LEARN365 gives staff quick access to the information they need to be more productive and more secure while remote. See video


HCS Learn