HCS Business Solutions are now looking for an Office Administrator to join our sales team. Based in Waterford this is a fantastic opportunity to work in a fast paced and rapidly growing company within the IT sector.
•Receive and respond to customer telephone calls/e-mails and to ensure they are dealt with to the satisfaction of both the company and the customer
•Process customer orders in an efficient and timely manner
•Monitor and progress all new orders, keeping the sales managers/sales executives informed of any delays or availability for early delivery
•To interact with Customers and Suppliers to develop relationships and maintain brand loyalty by providing feedback and solutions on customer issues as they arise.
•Dealing with Engineers and Customer queries, in particular that stock, delivery, pricing and invoicing queries are handled and resolved efficiently and accurately.
•Raising and processing of Purchase Orders
•Provide admin support to the Sales Managers and Sales Exec’s
•The ability to work, communicate and deal with people at all levels, both inside and outside the business in a professional manner.
•The job holder must be able to prioritise their own work load at all times, frequently reacting to unexpected variances in demand.
•They must remain calm under pressure and have the ability to multi-task whilst remaining professional, this role involves supporting customer demands in a variety of ways.
•Be proficient in working with Microsoft Office software, Word, Excel, Outlook
•Have an understanding of accounts systems such as sales order processing and purchase order processing.
•Previous experience in a similar role is desired.
- Experienced [Non-Managerial]
- Minimum Experience Required (Years): 1
- Minimum Qualification: Level 6 (incl Higher Advanced Certificate & National Craft Certificate) OR CUSTOMER SERVICE, OFFICE ADMINISTRATION, SALES ADMINISTRATION
- Ability Skills: Administration, Computer Literacy, Sales/Marketing, Technical IT
- Competency Skills: Flexibility, Teamwork, Time Management, Working on own Initiative
Apply here or send CV to firstname.lastname@example.org