HCS offers a number of CRM solutions for you to choose from, including Business Contact Manager from Microsoft and Mamut CRM & Sales from Mamut.

Microsoft’s Business Contact Manager offers powerful customer and contact management to help you save time, improve sales and marketing and deliver better customer service. It allows you to organise and manage all your contact, prospect and customer information in one place and track leads and opportunities throughout the sales cycle. You can easily create, personalise and track direct marketing campaigns in-house.  It also allows you to centralise your project-related information so you can stay organised and monitor tasks with automated reminders.  All of this can be done from within Outlook 2007, which ensures you achieve high levels of productivity while offering better customer service.  What’s more, BCM can be accessed remotely over VPN or on your PDA device whichever suits your needs.

Mamut CRM & Sales is the market’s most complete contact and sales management system. It is an essential tool for businesses that require efficient management of their customer and contact base, plus project management, time sheet input, quotations, orders, invoicing and web site/e-commerce. The system provides total control of all sales and profiling processes in the company and allows all employees working with customer contacts to have access to the same information. Updated information contributes to more efficient contact management, is the perfect tool for those who want to spend more time on sales and marketing and less time on routine tasks.

HCS business consultants have years of experience working with and implementing CRM solutions. We have chosen a mix of Microsoft and Mamut offerings providing you with choice and real value for money solutions that will make a difference to your business. Contact HCS today and let us implement the perfect CRM solution for your business.

• Microsoft Business Contact Manager

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