Camida are a successful Irish based company which sources, manages and delivers specialized chemicals, through an international network, to global markets. Camida’s customers are instantly recognizable as many of the world’s most prominent chemical companies.
“We recently moved to Office 365 and it has literally opened our minds to a new way of working!” – Deirdre McGrath, Company Secretary at Camida.
THE BUSINESS NEED
In the chemical industry there is an abundance of paperwork and documentation relating to regulation, product specification, health & safety and compliance. Camida needed a solution that could centralize this information and make documents easy to update, and keep current, whilst being accessible to employees, customers and suppliers. The solution needed to be simple and totally secure for Camida’s international corporate customer base.
THE SOLUTION – OFFICE 365 SHAREPOINT ONLINE
Using Office 365 SharePoint Online, the HCS SharePoint team created a Camida intranet to centralize and store Camida’s documentation. HCS created individual, customized, customer portals so that each customer could access current documents related to their product purchases. Each portal is fully searchable using any criteria, by date, product code, part number, batch number and vendor. HCS also implemented a HR application, a holiday application workflow and a SharePoint application which allowed Camida to streamline and improve the administration of their quality management systems.
With the introduction of Office 365 SharePoint on line the company now has a central location for key documents with full control using version history. Current documents are readily accessible to Camida and its employees and customers have their own unique portal with full search capability for accessing current documents. The overall process for distribution of documents is greatly simplified as they are published in a central location and distributed to the relevant groups and relevant persons are notified through workflows in SharePoint.
“The way Camida interfaces with its customers around documentation has been transformed using the customer portals and this makes doing business with Camida easier!” Deirdre McGrath.