There is a surge in hoax calls in Ireland at the moment, where hoaxers are claiming to be from Microsoft.
This is leading to an increase in the number of Security complaints being received by Microsoft Support Centres, Reception Teams and their GetHelp. Worryingly, 30% of all March Western Europe GetHelp Security cases are from Ireland.
There is also a phishing email being circulated to Partners, which claims to be from Satya Nadella.
Next steps & Go Do:
Please be vigilant and if asked by family, friends, customers or partners, make them aware that Microsoft never cold call or make unsolicited calls to any of our Customers. Any suspicious calls should be ended immediately.
For more information on staying safe online, please direct them to www.microsoft.ie > Microsoft Computer Security link (at bottom of screen) or send the following direct link to our Microsoft Safety & Security Center: http://spr.ly/6045f2T1
On this page, there is a wide range of useful information on:
– Creating Stronger Passwords
– Protecting Your Information
– Avoid tech support phone scams
– Avoiding Scams and Hoaxes
– Tips to Stay Safe Online
Finally, if someone you know is the victim of a scam, please share the following link to report it to Microsoft LCA Team: http://spr.ly/6046f2TG (this is available both internally and externally).
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